Shipping Policy

Domestic Orders (India)

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Shipping Charges:

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• Orders below ₹3,000 – Shipping charges apply.

• Orders above ₹3,000 – Free delivery across India.

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Delivery Timeline:

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• Standard Delivery: 7–14 working days.

• Custom or Bulk Orders: Timeline will be discussed individually with the customer.​

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Shipping Methods:

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• Standard Courier / Speed Post.

• For urgent deliveries, Bus parcel service or Premium courier (extra charges apply).

 

International Orders

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Shipping Charges:

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• Calculated during checkout.

• Any changes will be informed to the customer before dispatch.

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Delivery Timeline:

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• 7–20 business days (varies by destination, order volume, or customization).

• Orders placed on weekends/public holidays are processed on the next business day.

 

Shipping Method:

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• International Courier Services.

• Note: Customer is responsible for any local taxes, duties, or customs fees.

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Order Tracking & Notifications

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• Once dispatched, you’ll receive:

        - Shipping confirmation via email/WhatsApp.

        - Tracking ID & carrier link.

• You will also be notified if your order is split into multiple shipments. No extra charges apply.

 

Urgent Delivery Requests (India Only)

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• Available on request.

• Shipped via Bus Parcel or Premium Courier services.

• Charges for expedited delivery are borne by the customer.

• Delivery timeline may vary and is subject to change.

 

Multiple Shipments

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• Orders may be fulfilled from different locations and arrive in separate parcels.

• You will be informed in advance via email/WhatsApp.

• No extra shipping charges apply for split shipments.

 

Important Shipping Terms

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Delayed or Lost Orders:

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• Domestic orders: considered lost after 15 business days in transit.

• International orders: considered lost after 30 business days.

• We are not liable for courier delays or Force Majeure (natural disasters, pandemic, etc.).

 

Wrong or Incomplete Address:

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• If returned due to incorrect/incomplete address, re-delivery charges must be paid by the customer.

• We are not liable for losses due to address errors at checkout.

 

Tampered Packages:

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• If the package appears tampered, do not accept delivery.

• If accepted, it is assumed the parcel was received in good condition.

 

Delivery Availability:

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• Delivery may not be possible on Sundays and National Holidays.

• Courier partners may not call prior to delivery. Ensure someone is available to receive the order.